Privacy Policy

1. Introduction

Welcome to T A Stephenson Car Sales (“we”, “our”, or “us”). We value your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, store, and protect your information when you visit our website or contact us about our vehicles and services.

By using our website or providing your information to us, you agree to the terms of this Privacy Policy.

2. Who We Are

T A Stephenson Car Sales
Email: contact@tastephensoncarsales.com
Phone: 07825 839743

We are a small independent car dealership based in the South Devon, UK, specialising in quality used vehicles.

3. Information We Collect

We may collect and process the following types of personal data:

Information you provide directly:

Name, address, email address, and phone number
Vehicle preferences and enquiries
Details provided when you apply for finance or part exchange
Payment information (if applicable)

Information collected automatically:

When you visit our website, we may collect:

IP address and browser type
Website usage data (e.g., pages visited, time spent)
Cookies and similar technologies (see Section 8)

4. How We Use Your Information

We use your personal data to:

Respond to your enquiries and provide customer service
Process vehicle purchases, finance applications, and part exchanges
Manage appointments and test drives
Send you information about vehicles or offers (only with your consent)
Improve our website, products, and services
Comply with legal or regulatory obligations

5. Legal Basis for Processing

We process your personal data under one or more of the following legal bases:

Consent: When you opt in to receive marketing or request a callback.
Contract: When necessary to complete a sale, finance application, or service.
Legal obligation: To meet record-keeping and tax requirements.
Legitimate interest: To improve our business operations and provide quality customer service.

6. How We Share Your Information

We do not sell or rent your personal data. We may share your information with:

Vehicle finance providers or credit reference agencies (if you apply for finance)
Service providers who help operate our business (e.g., website hosting, IT support)
Government or regulatory bodies where required by law

All third parties are required to keep your information secure and use it only for lawful purposes.

7. Data Retention

We will only keep your personal data for as long as necessary to fulfil the purposes we collected it for, including satisfying any legal, accounting, or reporting requirements.

8. Cookies

Our website may use cookies to improve user experience, analyse site performance, and deliver relevant content.
You can control or delete cookies through your browser settings.

9. Your Data Protection Rights

Under UK GDPR, you have the right to:

Access the personal data we hold about you
Request correction of inaccurate information
Request erasure of your data where appropriate
Object to or restrict certain types of processing
Withdraw consent at any time (for marketing communications)

To exercise these rights, please contact us using the details above.

10. Security

We take appropriate technical and organisational measures to protect your data from unauthorised access, loss, or misuse.

11. Changes to This Policy

We may update this Privacy Policy from time to time. The latest version will always be available on our website with the updated date shown at the top.

12. Contact Us

If you have any questions about this Privacy Policy or how we handle your personal data, please contact:
T A Stephenson Car Sales
Email: contact@tastephensoncarsales.com

If you are not satisfied with our response, you have the right to lodge a complaint with the Information Commissioner’s Office (ICO) at www.ico.org.uk.